Frequently asked questions
FAQ
How can I contact you?
1. Via the chat widget, we will respond within two minutes. On any page of our site in the lower right corner there is a blue widget that opens when you click on it. To begin with, you will be asked to find the answer to your question in our ready-made database of answers, and then you can proceed to a dialogue with our friendly support agent.
2. Via mail [email protected], we will reply with a detailed answer, but a little slower than through the online chat in the first paragraph. The maximum response time is 24 hours, but we strive reduce it.
2. Via mail [email protected], we will reply with a detailed answer, but a little slower than through the online chat in the first paragraph. The maximum response time is 24 hours, but we strive reduce it.
Can I do without the help of agents?
You can use our chatbot assistant who will answer all your questions or use the knowledge base.
If the answer was still not found, write to us by mail: [email protected]
If the answer was still not found, write to us by mail: [email protected]
Download and launch
Download the program from our official website
https://cs-changer.net/en/download
Our software is designed for skin designers so that they can try on their work in the game, look at them taking into account the lighting on the map in the game.
The program does not contain malicious software, we are confident in our product
Run the CS Changer.exe file, and then enter your real mail there. Request do not use random mail, later there may be problems with the work in the personal account on the site.
If you do not have an account, it will be automatically created through the program. If you have an account, you will be sent a one-time confirmation code by mail, which must be entered in the program for authorization
After that you will have the cherished "Run" button, in a moment you will see this: The interface of our app
Our software is designed for skin designers so that they can try on their work in the game, look at them taking into account the lighting on the map in the game.
The program does not contain malicious software, we are confident in our product
Run the CS Changer.exe file, and then enter your real mail there. Request do not use random mail, later there may be problems with the work in the personal account on the site.
If you do not have an account, it will be automatically created through the program. If you have an account, you will be sent a one-time confirmation code by mail, which must be entered in the program for authorization
After that you will have the cherished "Run" button, in a moment you will see this: The interface of our app
Free access
After the very first launch of the program, you will have temporary free access to the functionality for one hour to check the functionality before receiving a trial subscription or purchasing.
To get a trial period or buy a subscription, follow the link: https://cs-changer.net/en/premium
To get a trial period or buy a subscription, follow the link: https://cs-changer.net/en/premium
Trial subscription, receipt or purchase
Premium subscription allows you to use the full functionality of the program and our service in general. If you do not have a Premium subscription, you will not be able to use the capabilities of our service.
Thanks to the paid program, we do not have many users, which means that the likelihood of getting blocked is much lower than usual if you use the program for other purposes and do not use our recommendations for a safe launch, taking into account the rules of the game developer.
We spend the money we earn for you: on advertising, pay employees who draw custom skins and simulate players / weapons, pay support agents, developers, and so on :)
You can get a free subscription for 72 hours, buy for 20 days or 60 days. Before buying, you need to agree to the terms of the offer, otherwise you will not be able to pay.
Get Premium for free or buy: https://cs-changer.net/en/premium
Thanks to the paid program, we do not have many users, which means that the likelihood of getting blocked is much lower than usual if you use the program for other purposes and do not use our recommendations for a safe launch, taking into account the rules of the game developer.
We spend the money we earn for you: on advertising, pay employees who draw custom skins and simulate players / weapons, pay support agents, developers, and so on :)
You can get a free subscription for 72 hours, buy for 20 days or 60 days. Before buying, you need to agree to the terms of the offer, otherwise you will not be able to pay.
Get Premium for free or buy: https://cs-changer.net/en/premium
Cancel auto-renewal subscription
You can disable automatic renewal of your subscription and stop charging in your account in the "Transaction history" section.
You can cancel auto-renewal at any time
You can cancel auto-renewal at any time
Various payment methods
Unfortunately, you can only pay with a bank card. We assure you, this is not as difficult as it was a few years ago.
If you want to use a Qiwi wallet or YuMoney for payment, then you need to create a virtual card according to the instructions:
If you want to use a Qiwi wallet or YuMoney for payment, then you need to create a virtual card according to the instructions: